FLEXIBLE SUPPORT WHEN YOU REALLY NEED IT Experts guiding you, working for you and optimizing your team We can help KNOWLEDGE AT YOUR FINGER TIPS Questions and concerns addressed by specialists We can help SCALABLE RESOURCES TO EXECUTE TASKS The ability to focus on initiatives whilst maintaining business as usual We can help

Managed Service

ITAA’s Managed Service is designed to help you improve operations, reduce costs and give you peace of mind that those critical activities are being carefully taken care of, allowing you to focus on optimizing your business.

A range of core services form the basis of our Managed Service. These can be applied across all publishers or just those relevant to your organisation at any given time. In addition we offer publisher-specific services to support the particular requirements of each different licensing model. Underpinned by our comprehensive Commercial services we are able to create a bespoke Managed Service, customized to meet your business needs.

  • Entitlement Management

    Know your software use rights, continuously manage, monitor and control as software agreements are amended and new acquisitions are made. A prerequisite for any technical usage analysis to form an Effective Licensing Position.

  • Software Advisory

    Whatever stage of the software procurement process your organisation is at, ITAA expertise, insight and knowledge are here to guide you through, allowing you to deliver the best technical and commercial outcome. This includes support with the acquisition of new software and services, benchmarking deals, proposal review and contract negotiation support.

  • License Audit Defence

    Know your software use rights, continuously manage, monitor and control as software agreements are amended and new acquisitions are made. A prerequisite for any technical usage analysis to form an Effective Licensing Position

  • Effective License Position

    Unearth the actual usage of all your software environments. Our range of software use measurement services and tools provide awareness of your consumption levels, enable you to gain insights on how to optimize your total cost of ownership, be efficient, and minimize risk when deploying software.

  • Technical Architecture Support

    Organizations are constantly changing; this poses challenges and opportunities licensing your software estate. We monitor both the present and the future states of a business and identify scalability, performance and coherence. Resulting in significant commercial and technical benefits.

  • Commercial Services

    A dynamic and delivery focused end to end commercial service, that will provide you with tangible and sustainable benefits including savings and improved supplier performance.